Privacy Policy

At Inspirations we take data security very seriously and we’re committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website and access our services, how we use your personal information, the conditions under which we may disclose it to others and how we keep it secure.

We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website and accessing the services that we provide you’re agreeing to be bound by this policy.

Any questions regarding this policy and our privacy practices should be sent by email to claire@inspirations-support.co.uk or alternatively you can telephone 07378311074.

INFORMATION

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How do we collect information from you?

We obtain information from you when you use our website, for example, when you complete the site registration form. We will also collect information from you during an assessment of your individual needs in order to ensure that we are able to provide you with the services that you require.

What type of information is collected from you?

The personal information that we collect from you from our website might include your name, address, email address, IP address, and information regarding what pages were accessed and when.

The information that we collect from you during assessment may include your full name, address, contact details, next of kin or emergency contact details, information about your medical history, diagnosis, and historical and current support needs. The information required will depend on your individual circumstances and support needs.

Use of ‘cookies’

Like many other websites, the Inspirations website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

How your information is used

We may use your information to:

Contact you regarding queries raised in the contact form;

Carry out our obligations arising from any contracts entered into by you and us;

Seek your views or comments on the services we provide;

Notify you of changes to our services;

Send you communications which you have requested and that may be of interest to you.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

Only persons directly involved with Inspirations and your support will have access to your information.

There may be times when we need to share information about you with other professionals that may be involved with your support; for example, your GP, your social worker, your mental health worker, your housing provider or any other agency that may be involved directly with you and your support.

At Inspirations we take data security very seriously and we’re committed to protecting and respecting your privacy and we will never disclose any of your personal information to anyone who does not have a specific and justifiable reason for using it. We will never sell or give your information to third parties for any marketing or automatic profiling purposes.

You have the right to know what information about you has been shared, who the information has been shared with and the specific reasons for doing so. Your Inspirations worker will provide you with this information.

How you can access and update your information

The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by sending an email to claire@inspirations-support.co.uk and request the information held about you or telephoning us on 07378311074.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.